I think of gunny as a friend he sold me my 2018 Tri Glide, in 2018 and we communicate every time I come into the dealership (Employee: Gunny Caldwell, Nikki Fowler)

Best Harley dealership in illinois.Service and Parts department Top Notch as always (Employee: Jim McElligott, Dave Wendt)

Gunny was professional, informative, and attentive He answered all my questions and went over all the details of my new bike purchase. Will definitely refer phantom to my friends and family (Employee: Gunny Caldwell)

I was shopping for a jacket that I saw online. I was helped quickly and although your store didnt have it your salesperson ordered it for me. She also helped my wife with purchasing some gnomes. Great service. I cant wait till my jacket comes in.

Unfortunately, I had to return some lights. Not because there was anything wrong with them, but because I changed my mind about them. Although I had the lights over 30 days, no questions were asked and my return was quick and easy. Thank you.

Sarah always greets us in a friendly, personal manner. She knows I collect the Ceramic Harley-Davidson Banks and specially puts one of each back for me for my collection. Very personal and helpful. A definite Asset in your employees. (Employee: Sarah Johnson)

it was great to see a pic of someone on fb wearing the womens clothes. sarah and a new cashier lady helped me pick out that exact cream sweater PLUS a blue grey slouch sweater. Bonus, it was mimosa day there! charged to my bf's account! :) (Employee: Sarah Johnson)

Jimmy always provides the absolute BEST Customer Service. He is the GOAT! (Employee: Jim McElligott)

I have purchased many bikes over the years (2 from Phantom) And the whole team at Phantom Harley are Awsome. Very knowledgeable and professional. They all make the experience of buying a new bike easy and exciting!! And they help with all the details that sometimes I might overlook From the sales to the office staff and parts, service people, They all make the process of buying a bike relaxing and simple. I would totally recommend everyone to check out Phantom Harley before they decide to buy a bike anywhere else!!! Ray Stromek. (Employee: Nikki Fowler, Dave Wendt)